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Q1. Why should I purchase from STS Distributing?
A1. Quality and customer satisfaction is what we deliver. We guarantee our merchandise to be 100% defect free or your money back. We are committed to our customer's satisfaction and will make every effort to insure you are satisfied with your purchase. Plus we accept most major credit cards for your shopping convenience.
Q2. Are my credit card purchases safe?
A2. Your credit card purchases are perfectly safe with us. Our website utilizes a High Assurance SSL from GoDaddy.com to insure your credit card purchases are 100% safe and secure. Also, the Contact Info link gives you our address and phone numbers, so you may contact us with any questions you may have. We are a legitimate business registered in the state of Texas with the Fort Bend County Clerk's office.
Q3. How do I return a defective or unwanted purchase.
A3. Simply call or email us with your request. We want you to be 100% satisfied with your purchases and will do everything possible to insure your satisfaction. Simply go to our Contact Info link and either email or call us with your return request.
Q4. How long will it take to receive my order?
A4. All orders are shipped within 48 hours. The entire transit time is usually 7 to 10 business days. Depending on the item(s) ordered, all orders are shipped via UPS Ground. When shipped, you will receive an email notice with the UPS tracking number, so you may track the delivery of your oder.
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